Privacy policy

We follow the Data Protection and Privacy Act, 2019 of Uganda. [Registration number with the Personal Data Protection Office to be added.]

What we collect

• Your email address or mobile number (to sign in and send order updates) and your name.
• Delivery addresses and the orders you place, including the serial numbers of items delivered to you (for your warranty).
• Payment records from our payment provider. We never see or store your mobile money PIN or card number.
• Technical data needed to keep the site safe (for example your IP address when signing in), kept for a limited time.

Why

To deliver and support what you buy, to keep the warranty register, to prevent fraud, and to meet tax and accounting law.

Who we share it with

Only those who need it to serve you: our payment provider, our SMS provider, our delivery riders (name, phone, address only) and our own business system for invoicing and support. We do not sell your data. Our suppliers never receive your details.

How long

Order and invoice records: as long as tax law requires [e.g. 5 years]. Sign-in codes: deleted after use. Security logs: [90] days.

Your rights

You can ask to see, correct or delete your data (except records the law requires us to keep). Contact [email protected].