Returns, refunds and warranty

Warranty

Each product shows its warranty period. It starts on the day of delivery and is linked to the item's serial number. Anyone can check it on our warranty check page. Bring or send the item to us and we handle the repair or replacement with the manufacturer.

Returns

• You can ask to return an item within 7 days of delivery from your order page.
• Faulty, damaged, wrong or not-as-described items: we collect or you bring them, and we repair, replace or refund.
• Change of mind: [owner to decide whether accepted, and conditions — e.g. unopened, in original packaging].
• Items must come back with all accessories and the serial number we recorded.

Refunds

We refund to the mobile money number or account you paid from, within [5] working days of receiving the item back. You will get an SMS when the refund is sent.